Privacy Policy

1. Information We Collect

Personal Information

We may collect the following personal information when you contact us or use our services:

• Name and contact information (email address, phone number, mailing address)
• Company or organization name
• Project details and requirements
• Communication preferences
• Professional background and credentials (for potential collaborators)

Technical Information

When you visit our website, we automatically collect certain technical information:

• IP address and location data
• Browser type and version
• Device information
• Website usage patterns and analytics
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide architectural design, urban planning, and consulting services
• Communication: To respond to inquiries, provide project updates, and maintain client relationships
• Project Management: To coordinate projects, schedule meetings, and deliver services
• Marketing: To send relevant information about our services (with your consent)
• Legal Compliance: To comply with applicable laws and regulations
• Website Improvement: To analyze website performance and enhance user experience

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email communication services
• Project collaboration tools
• Professional consultants and contractors
• Payment processing services

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access, use, or disclosure
• Accidental loss or destruction
• Malicious attacks and data breaches

Our security measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain our business relationship
• Comply with legal obligations and professional standards
• Resolve disputes and enforce agreements
• Maintain project documentation and records

Generally, we retain client information for a period of 7 years after project completion, in accordance with professional architectural standards.

6. Your Rights and Choices

Under Canadian privacy laws, you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your information to another service provider
• Opt-out: Unsubscribe from marketing communications
• Complaint: File a complaint with privacy authorities

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and performance
• Provide personalized content and experiences

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or services. This privacy policy does not apply to third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice during your next interaction with our services

13. Governing Law

This privacy policy is governed by the laws of British Columbia, Canada, and applicable federal privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA).